Frequently Asked Questions
Live-in Care is a care service where a fully trained carer lives in your home to care for you and your everyday needs. Live-in carers provide a bespoke level of one-to-one support tailored exactly to your requirements. Duties include helping with housekeeping, personal care, and keeping you company. Live-in Care is perfect for those who require care but would rather stay in their own home.
Live-in carers can complete a variety of day-to-day tasks including chores such as washing dishes, laundry and ironing, preparing meals, caring for pets, administering medication, help with bathing, dressing, toileting, and running errands. Carers also offer support with mobility, getting out and about, and emotional support. Many carers develop a close friendship with their client through the companionship they provide.
Yes. We encourage your involvement in the decision-making process. With our proprietary screening and selection system, you can rest assured that we do our best to match the right CareGiver to you and your family. We will never send a CareGiver who does not meet your needs, and we will always accommodate any requests you may have for a change.
No. You (or an authorised representative) are only invoiced after the completion of services, usually every 4 weeks. You never have to pay Caregivers directly, and you will never be asked to pay an additional fee to any employee.
It means you never have to change who you are to receive great care. Wear your red lipstick. Keep your 6 a.m. coffee ritual. Play your opera music loud. Tell your stories. Live your way. Our job is to support your health and your identity.
We’re relentlessly person-centred. We don’t just deliver tasks — we protect personality. Your morning routine, your favourite foods, your music, your quirks — they all matter. We match caregivers by personality, not just skills, because we believe exceptional clinical care and deep human connection are not mutually exclusive.
Absolutely. Family caregivers need breaks too. We offer flexible respite care — a few hours, overnight, a weekend, or longer — so you can rest knowing your loved one is in excellent hands.
Contact our friendly team. We’ll arrange a time to visit you, your family and any authorised representative to fully discuss your situation and how we can help. Together we’ll review the care your family needs, answer all questions regarding services and costs, and begin putting together your Personal Care Plan and matching your loved one with the right CareGiver.
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TESTIMONIALS
“Be You Health Care Services brought the heart back into my mum’s home. The carers treat her like family — they know her favourite tea, listen to her old jazz records, and even help her write letters to her old school friend each week.”
“After my stroke, I thought I’d have to give up my independence. Then Be You stepped in. My carer, James, has helped me regain not just strength, but confidence. He’s a true professional — always on time, always caring.”
“We struggled to find the right dementia care for my dad — until we found Be You. Their team is patient, respectful, and truly understands memory care. They keep Dad active, engaged, and most importantly, happy.”
“My husband and I both receive care from Be You, and the team has been nothing short of exceptional. It’s not just about care — it’s about kindness, dignity, and letting us live at home on our own terms.”